Usual Questions

Can I reschedule my booking?

Yes, it is possible as long as we have availability on the date/time to which you want to reschedule.

Can I pay cash?

No. All bookings are confirmed by online payment only.

Can I make changes after I book?

Sure! Before your booked date you can contact us by email anytime. You can also call us: +81-34-405-7950. Make sure you check our cancellation policy.

Can I join for free if I don’t take photos?

No. We make no exceptions for anyone regardless if they have a camera or not. All individuals following along with the adventure, taking photos or not, must pay for a spot on the adventure.

It’s very difficult to draw the line between someone just tagging along, or tagging along and snapping photos on their phone here and there, or chatting with the guide, and so on. Therefore, to treat everyone equally and ensure an adventurous and fun atmosphere for all, we keep a strict policy to only allow paying participants to join.

Contact Form

Phone: +81-34-405-7950
Email: info[at]eyexplore.com

EYExplore Inc.
Nakagin Capsule Tower, 8-16-10 Ginza Chuo Tokyo 104-0061 Japan
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